Southwest Airline is the best airline, period.

I just got flown in to Illinois to see my only grandmother who suffered a bad stroke and it appears that she will not ever regain consciousness.

I want to share feedback that Southwest Airline is the best, most deaf-friendly airline that I’ve ridden on. They don’t do seat assignments, just A, B, or C group but that doesn’t matter as they will let deaf passengers go in first. All you have to do is to tell them that you’re Deaf.

I was able to find a voucher for only $325 and booked the next soonest available flight and got in Illinois the next day. So, even if you use the best flight search engine like kayak.com or websites like Expedia.com or Travelocity.com, I guarantee that you won’t find the same deal within that short amount of time.

Another cool thing about Southwest Airline is they don’t do stupid late fees, so if you missed your flight, no problem, just wait for the next flight at no extra cost or fines.

Those are enough reason that I will become their frequent miles member and apply for the card.

Thank you, Southwest.


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10 Comments, Comment or Ping

  1. csano

    I absolutely agree with every one of your points. A fantastic, deaf-friendly airline, indeed.

  2. kim cook

    Yes, indeed, Southwest Airlines is an excellent service.. Last spring 2007, I missed my fight from Tampa, Florida to Pittsburgh, Pa when I arrived there late They gave me another flight in two hours later (no charge me) Cool :)

  3. Yes, my company, Boundless Communications, (owns Deafpagers.com), choose Southwest as our official airline for our employee to fly around the country. My friend who work for FAA, told me that No Deaf reported complaint against Southwest. Deaf are allowed to get on plane first, pick you prefer seat. Member Card, you get get free ticket faster than others, not based on mileages, it is based on how many I fly, not matter how far is. You can use free ticket for long distance travelling. Only Southwest make a profit during 9-11. Now Southwest has 7 or 8 Hubs around the country. Our Southwest hub is at Baltimore-Washington International airport with 26 gates. I hope that Southwest will expand to Altanta (hub for Detla) and Minn. (Hub for NW)

  4. Airplane

    Why do Deaf get a special treatment when it gets to the airport, get first in line? I don’t need to get first in line just because I am Deaf. That’s silly. Deaf people do not need a special treatment when boarding the plane first. That’s just plain stupid.

  5. Mary

    Airplane, you can wait on waiting line (regular) if you wish. SWA give you choices, get on pre board or wait on regular waiting line.. up to you. I prefer pre board so I can get best seat even on first or second row. SWA offer real leather and clean seats. Deaf still can get pre board on other airlines due to law, but you still have choice, you can do like other regular passngers.

  6. I have had pretty good experiences flying on Southwest so I often look for fares on that airline when searching for flights. Great service goes a long way!

  7. Airplane

    Oh please!

  8. natech

    Mary is right. You can always wait in the waiting line if you don’t feel comfortable getting a special treatment to pre-board the plane. Being deaf is hard enough, so it’s nice to have some special treatment once in a while. :-)

  9. sven

    for those prices,,,,id ride on the wing !

  10. Brandon

    It’s really interesting to hear those compliments about Southwest. I haven’t yet flied on Southwest, and I’m planning to do so from Long Island to Kentucky in June.

    But I have to make a comment– jetBlue is extremely friendly to the Deafs too. I have flew almost every weekend (yes, I’m serious) between Rochester, NY and JFK in New York City on jetBlue. jetBlue does serve the same accomotations as SouthWest does– like if you missed your flight, no problem. They will put you on the next flight at no charge. Preboarding too.

    One thing I was very surprised is that jetBlue does have a crewmember at the Rochester hub that knows sign language– all other airlines’ workers at Rochester don’t know any sign language! They only depend on ITY (Interpretype Sets)– but jetBlue don’t have an ITY. They already have somebody who knows sign language, so who need ITY? =)

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